Dedicated Support

FortaCloud is dedicated to becoming an extension of your IT staff. Our industry-leading Service Level Agreement and 100% uptime guarantee are the starting point of our stellar service. More than 5,000 happy clients agree – FortaCloud offers industry-leading customer service and support you can count on 24/7/365.

Access to expert technicians 24/7/365

Whether you need setup up assistance, help rebooting your dedicated server, hands-on expertise with a system restore, upgrade support, DNS troubleshooting, or other technical support, our 24/7 staff is available to you via our customer support portal that offers rapid responses.

live ticket system support

Live ticket support from our certified engineers allows instant communication without phone delays. Our technicians can troubleshoot issues with you in real-time until the problem is solved.

Replace failed hardware in record time

FortaCloud offers a one-hour replacement program to address hardware failures. And our multiple data centers are staffed 24/7 with IT experts who can address issues large and small in the face of unexpected issues.

Benefit from continual monitoring

FortaCloud doesn’t take any chances with your dedicated server uptime. We are continuously monitoring your dedicated servers, so we may fix issues before you even realize there was a problem. You can trust your company’s server needs to FortaCloud.

  • 24x7x365 NOC
  • Monster Support
  • Hardware Guarantee